Troubleshooting

common issues we received in support emails

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• Why is it showing "The following required properties are missing: fb:app_id"?
• What is the meaning of 'Unknown Image Error Provided og:image URL, [your-image-link] encountered an unknown error' on Facebook debugger?
• What does it mean 'Error: No session found. This Error may be caused by Safari browser's cookie policy'?
• Why can't SPO be opened in Safari?
• Can SPO support multiple stores on the same browser?